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~Return And Refund Policy~

1. Returns and Exchanges:

At Archita Essentials Private Limited, customer satisfaction is our top priority. If you are not completely satisfied with your purchase of any of our Products, we offer hassle-free returns and exchanges. Here’s what you need to know:

  • Timeframe: You may initiate a return or exchange within 7 days of receiving your order.
  • Condition: Products must be unused, in their original packaging, and in the same condition as when you received them.

2. Refunds:

We understand that sometimes things don’t go as planned. In the event you decide to return your purchase, we process refunds as follows:

  • Payment Method: Refunds will be issued to the original payment method used during the purchase.
  • Processing Time: will take  5-7 business days for the refund to be processed after we receive the returned item.

3. Return Process:

To make a return or exchange, follow these simple steps:

  • Contact our customer service team at [customer.service@architaessentials.com] to initiate the process.
  • Pack the items securely, including a copy of the original packing slip or order confirmation.
  • Ship the package to the address provided by our customer service team.

4. Conditions and Guidelines:

  • We reserve the right to refuse returns that do not meet the conditions outlined in this policy.
  • Shipping costs for returns/exchanges are the responsibility of the customer, except in the case of a damaged or incorrect item.
  • Products damaged during transit will be replaced at no additional cost.

5. Transparency and Customer Concerns:

We believe in transparent and open communication. If you have any concerns or queries regarding our products or this policy, please contact us at Order@architaessentials.com. We are here to assist you and ensure a positive experience with Archita Essentials.

 

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