~Return And Refund Policy~
1. Returns and Exchanges:
At Archita Essentials Private Limited, customer satisfaction is our top priority. If you are not completely satisfied with your purchase of any of our Products, we offer hassle-free returns and exchanges. Here’s what you need to know:
- Timeframe: You may initiate a return or exchange within 7 days of receiving your order.
- Condition: Products must be unused, in their original packaging, and in the same condition as when you received them.
2. Refunds:
We understand that sometimes things don’t go as planned. In the event you decide to return your purchase, we process refunds as follows:
- Payment Method: Refunds will be issued to the original payment method used during the purchase.
- Processing Time: will take 5-7 business days for the refund to be processed after we receive the returned item.
3. Return Process:
To make a return or exchange, follow these simple steps:
- Contact our customer service team at [customer.service@architaessentials.com] to initiate the process.
- Pack the items securely, including a copy of the original packing slip or order confirmation.
- Ship the package to the address provided by our customer service team.
4. Conditions and Guidelines:
- We reserve the right to refuse returns that do not meet the conditions outlined in this policy.
- Shipping costs for returns/exchanges are the responsibility of the customer, except in the case of a damaged or incorrect item.
- Products damaged during transit will be replaced at no additional cost.
5. Transparency and Customer Concerns:
We believe in transparent and open communication. If you have any concerns or queries regarding our products or this policy, please contact us at Order@architaessentials.com. We are here to assist you and ensure a positive experience with Archita Essentials.
