Privacy Policy: User Guide for Website

Archita Essentials (“Company” or “we” or “us” or “our”) is committed to protecting the privacy of every information or data that we collect from the users (“User(s)”) who access our website https://architaessentials.com/ (“Website”). Protecting our Users’ data is our utmost priority and responsibility. We have constructed this privacy policy (“Policy”) to help you understand how we collect, use, disclose, maintain, and transfer your Information (as defined hereinbelow).

By visiting/accepting this Policy, you understand and agree to the collection, use, sharing, and processing of your Personal Information (as defined hereinbelow) in accordance with this Policy. If you do not agree with the provisions of this Policy, you may opt-out and stop using the Website at any time to prevent further use of the information shared by you. In case you are sharing any Personal Information of any other individual, you confirm that the said individual is aware and has consented to share such information as per the terms of this Policy.

By accessing or using our Website, you expressly consent to our terms of data handling mechanism mentioned in this Policy. You further consent to the disclosure of your Personal Information following this updated Policy. This Policy shall be deemed to be incorporated into the terms of use of the Website for Users (“Terms of Use”) and shall be read in addition to the Terms of Use.

Unless otherwise mentioned in this Policy, we do not share any of your Information (as defined hereinbelow) with any third party without seeking your prior consent. Any Information furnished to a third-party is done following this Policy and within the legal prerequisites of the governing laws.

INFORMATION CATEGORY

The following two types of information (“Information”) are collected through our Website:

Personal Information:
“Personal Information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person. The following form of personal information (“Personal Information”) is collected through our Website:
Personal Information collected from the User shall include any and every information that such User discloses to the Company and which may be used to identify the User, directly or indirectly. Such information may include but not be limited to the first name, last name, phone number, address, location, email ID, or any other Personal Information submitted by the User or any person on behalf of the User, directly through our Website while placing an order.
If you choose to connect with us through the Customer Support Number: +91-9918901504 or email: order@architaessentials.com mentioned on our Website, we will retain such Information which you may have submitted to resolve any dispute, address query, provide User redressal, and troubleshoot problems.

Non-Personal Information:
Non-Personal Information means information that is not limited to determining the identity of any individual or business. Such Information includes but is not limited to your browser type, the URL of the previous websites you visited, your internet service provider (ISP), operating system, and your Internet Protocol (IP) address; connection information; screen resolution, usage statistics, device log and event information, logs, keywords, and metadata of incoming and outgoing calls and messages.
We may collect information that you voluntarily provide, such as information included in response to a questionnaire or a survey conducted by the Company or any individual or business who is given the responsibility to act on behalf of the Company. We may use this data to tailor our Website, to improve the performance or content, and to provide you support and troubleshoot problems within the permissible corner of the governing law.

HOW DO WE COLLECT AND RECEIVE INFORMATION

We may collect your Information when you register on the Website or when you contact us on the +91-9918901504 or email us on order@architaessentials.com provided on the Website. Such information may include but is not limited to your name, your phone number, email address, location, medical information, shop name (as applicable).

We may collect and retain your financial information, with your prior consent, when you pay us through the Website upon availing our services. Such information may include but is not limited to your location and billing information (collectively referred to as “Financial Information”).

We may collect your Information when you provide testimonials based on our services to be published on the Website. Such testimonials shall be used only to promote the Company and its services.

We may collect Information that may be shared by you through any of the given contact details of the Company or its social media handles.

We may collect your Information when you participate in the surveys and polls conducted by the Company. It is voluntary to participate in these surveys or polls. The Information is gathered from surveys and polls and used to make improvements to our Website.

We may, in the future, organize contests on the Website. To participate in such contests, we may collect such Information as may be required. In addition to that, we may share your Information with such third party as necessary to the extent necessary for the fulfillment of price and/or any other aspect of the contest.

The Company collects device and connection-specific information when you access or use our Website. This includes Information like hardware model, operating system information, signal strength, app version, browser information, connection information including phone number, mobile operator or ISP, language and time zone, and IP address.

HOW DO WE USE YOUR INFORMATION

We may use your Information to improve the functionality of our Website in identifying usage trends and to improve our Website.
We may use Information like your full name, address, phone number, email id, location, or any other contact information for raising invoices.
We may use your Information for administering our services and diagnose technical problems on the Website.
We may use your Information to send you communications that you have requested or that may be of interest to you by way of emails or contact number, or any other mode of communication.
We may contact you on the phone number provided by you to respond and communicate your queries and other concerns. We may also communicate with you about our current services, new services, and opportunities that may be available to you.
We may use the Information to deliver target advertisements to the User.
We may use your IP address to analyze our traffic and to ease any technical complication which you may face while using our Website.
We may use your Information to communicate any changes in the Terms of Use and/or Privacy Policy.
We may use your Information for any other purpose with your consent.

SHARING OF INFORMATION

The Company does not rent, sell, or disclose any Personal Information about you with other people or non-affiliated entities, except with your consent, to provide services you have requested for, unless we believe that such action is necessary under the following circumstances:
to comply with the law, or legal process served on us;
protect and defend our rights and the enforcement of our agreements, to defend against legal claims; or as otherwise required by law. This may be done in response to a law enforcement agency’s request; and
exercise or protect the rights, property, or personal safety of the Company, our Users, or others.
We may share some User’s Information (including but not limited to the name, address and prescriptions of the User) with our delivery agents to facilitate the delivery of the products.
In the event, if we expand our business, merge or amalgamate or acquire or restructure our business, we might require to share all or some of your Information with our affiliates. Under such circumstances, the Company would, to the extent possible, require the acquiring party to follow the practices described in this Policy. You acknowledge that such transfers may occur, and that any acquirer of the Company may continue to process your Personal Information as set forth in this Policy.
We may be required to share your Financial Information with a third-party payment gateway provider. All Financial Information collected from you by such third-party payment gateway providers will be used only for billing and payment processes. The Financial Information collected from you is transacted through secure digital platforms of approved payment gateways, which are under encryption, thereby complying with reasonably expected technology standards. The verification of the Financial Information shall be accomplished only by you through a process of authentication in which we shall have no role to play and hence, we shall bear no liability in relation to the same. We shall neither be liable nor responsible for any actions or inactions of the third-party payment gateway providers or any breach of conditions, representations, and warranties given by them. We shall also not be obligated to mediate or resolve any dispute